What should be done first when dealing with an aggressive patient?

When dealing with an aggressive patient, the priority is to ensure safety for everyone involved. Separating clients from the angry patient is a critical first step because it helps prevent potential harm to others and reduces the group’s anxiety. This action creates a safer environment, allowing for further assessment and intervention without the added pressure of bystanders.

Once safety is established and clients are removed from the situation, the healthcare provider can focus on addressing the aggressive patient directly. This may involve engaging the patient in conversation and, if necessary, bringing in additional support, such as security, but these steps come after the immediate risk has been mitigated by separation. Ensuring a secure setting allows for a more effective approach to de-escalate the situation and provide appropriate care.